News and Insights

Thirty years ago three employees assembled conveyor belts by hand in a small workshop in Kingswinford. Unbeknownst at the time, this workshop would lay the foundation of Intralox becoming a global leader of conveyance and innovation throughout the United Kingdom. Today, Intralox celebrates 30 years of business in the United Kingdom boasting an 11,000 square meter work area housing a growing workforce of over 100 employees.

The February 2012 issue of Contact Center Pipeline, a monthly instructional contact center journal, profiles the Intralox Customer Service model. Each issue features a successful contact center and shares the best practices that impact employee and customer experiences.