• Parcel Processing Automation

The Post-pandemic State of E‑commerce: Is Automation the Answer?

Identifying How Sortation Automation Can Address Parcel Processing Challenges from Fulfillment Through the Middle and Last Mile

With a 31.8% increase in e-commerce sales in a single quarter in 2020 and a 44.5% increase in e-commerce sales from 2020 to 2021, parcel processors scrambled to meet market demand. The real or perceived inability to meet necessary throughput goals or set drivers up for success in the middle and last mile was worsened by additional challenges generated from:

  • Labor shortages
  • Transportation cost trends
  • Increased consumer demand

While sales growth has slowed, pressures on fulfillment and delivery processes remain. Parcel volumes increased during the pandemic and have sustained their elevation over pre-pandemic trending. Parcel processors and retailers must determine how sortation automation in the middle and last miles can alleviate those challenges. If sortation is left unaddressed, they risk losing market share, revenue, and profitability.

increased packages sorted per man hour
reduced full-time employee dependency

Parcel processors and retailers can depend on automation partners to deliver an optimized solution that provides both financial and operational value. The right technology can:

  • Maximize processing throughput
  • Improve profitability
  • Address labor concerns
  • Efficiently handle a challenging e-commerce package mix

Download our white paper to learn how the right sortation automation technologies and partner can address your challenges.

White paper graphic cover: "The post-pandemic state of e-commerce: Is automation the answer? Identifying how sortation automation can address challenges for parcel processors"

Sortation automation can address your parcel processing challenges. Want to learn how?