I have an emergency. How can Intralox help?

We understand that emergencies can result in enormous costs for our customers, if immediate support is not provided. That is why we offer the highest level of service in the industry, including 24 hour customer service, emergency shipping options, and written, money back guarantees on belt performance and shipping. It is our way eliminating unnecessary costs and risks for our customers.

Do you have an emergency now? Call us.
Click here to find your industry number.

• Follow the phone instructions
• Our customer service professionals are ready to help.

On-Call Support for your Emergencies
Outside regular business hours, Intralox is available 24 hours a day, 7 days a week. An English-speaking Customer Service Professional will be available to take your emergency orders, supported by an on-call production team*.

Expedited Shipping for your Emergencies
Intralox also offers four-hour, same/next day and three-day shipping options, and guarantees* these service belts will be available for shipment on time. Otherwise, the belt, stock accessories and freight are free, and the expediting fee is waived.

Only Intralox provides the total support you need to minimize downtime.

* Some restrictions apply. Please consult Intralox's Policy Statement for details or call Customer Service.