Working directly with Intralox, you can be sure that you are getting the right product for your specific needs. Besides fully supporting customers with exceptional service levels throughout the world, we also offer the strongest written money-back guarantees in the industry.
Intralox guarantees belt performance in all applications approved by an Intralox Account Manager, Applications Engineer or Customer Service Rep – or you get your money back, unconditionally.
It's one of the many ways we help customers use Modular Plastic Belting to achieve greater profits.
In certain emergency situations, it may be necessary for you to replace a belt quickly. If that happens to you, we will "jump through hoops" to get you up and running as fast as possible.
Expedited Service Guarantee
Intralox guarantees four-hour, same/next day and three-day service belts* will be available for shipment on time. Otherwise, the belt, stock accessories and freight are free, and the expediting fee is waived.
Intralox is committed to providing the shortest standard lead times and the most reliable expedited shipping services backed by the strongest guarantees available in the industry. Call us for more information on how we can support your business.
“We've been using Intralox belts partly because their service is so good. Another belt company told us it would take two weeks to get a sprocket when we were having problems with their sprockets. I can't wait two weeks when I have a line down. So we've converted a lot of our applications to Intralox. In fact, we specify Intralox for about 90% of our new equipment."
Sam Martin, Maintenance Planner, Miller Brewing Company, Irwindale, CA
*Some restrictions apply. Please consult Intralox's Policy for details or call Customer Service.